Jira Service Management

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The options below show our areas of expertise where we can support you. \nOur approach is based on collaboration through tailoring our products and services to the needs of the user and humanitarian context. We can deliver support from immediate short term tasks through to long term in depth projects and programme level support. Please click on a link below for more detail on what support we provide. Fill out one of the request forms and our team will be in contact to discuss within the next 24hours. \n<a href=\"https://mapaction.org/privacy/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Privacy Notice</a>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Centre","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Centre","sharedPortalName":"Help Centre","announcementMessage":"MapAction is a charity that helps humanitarian teams around the world use, analyse and manage data and visual information - often in the form of maps - to help them make good decisions as quickly as possible. The options below show our areas of expertise where we can support you.\n\nOur approach is based on collaboration through tailoring our products and services to the needs of the user and humanitarian context. We can deliver support from immediate short term tasks through to long term in depth projects and programme level support. Please click on a link below for more detail on what support we provide. Fill out one of the request forms and our team will be in contact to discuss within the next 24hours.\n\n[Privacy Notice|https://mapaction.org/privacy/]","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#19458d","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portals":[{"id":"39","key":"aep","name":"All EndEx Points","description":"Welcome! You can raise a All EndEx Points request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/39"},{"id":"38","key":"nr","name":"St Vincent - La Soufriere volcano","description":"Welcome! 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You can raise a proj-simulation-bravo request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/28"},{"id":"27","key":"sima","name":"proj-simulation-alpha","description":"Welcome! You can raise a proj-simulation-alpha request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/27"},{"id":"3","key":"ext","name":"COVID-19 Global Hub","description":"Request MapAction products and services related to COVID-19.","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1"},{"id":"30","key":"simd","name":"proj-simulation-delta","description":"Welcome! You can raise a proj-simulation-delta request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/30"},{"id":"29","key":"simc","name":"proj-simulation-charlie","description":"Welcome! You can raise a proj-simulation-charlie request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/29"},{"id":"2","key":"demo","name":"Technical Support","description":"Welcome the technical support service desk.","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/7"},{"id":"32","key":"simf","name":"proj-simulation-foxtrot","description":"Welcome! You can raise a proj-simulation-foxtrot request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/32"},{"id":"31","key":"sime","name":"proj-simulation-echo","description":"Welcome! You can raise a proj-simulation-echo request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/31"},{"id":"5","key":"data","name":"Data","description":"Request data sets and data-related services.","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/5"},{"id":"34","key":"simh","name":"proj-simulation-hotel","description":"Welcome! You can raise a proj-simulation-hotel request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/34"},{"id":"33","key":"simg","name":"proj-simulation-golf","description":"Welcome! You can raise a proj-simulation-golf request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/33"},{"id":"36","key":"simj","name":"proj-simulation-juliet","description":"Welcome! You can raise a proj-simulation-juliet request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/36"},{"id":"35","key":"simi","name":"proj-simulation-india","description":"Welcome! You can raise a proj-simulation-india request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/35"},{"id":"6","key":"train","name":"Training","description":"Request training or training-related resources (including videos, documentation, data).","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/6"},{"id":"44","key":"obtst","name":"Onboarding_Testing","description":"Welcome! You can raise a request for Onboarding_Testing using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/44"},{"id":"37","key":"gtm2020","name":"Guatemala Hurricane Response","description":"Welcome! You can raise a Guatemala Hurricane Response request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/37"}],"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://mapaction.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}}}