Jira Service Management

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The options below show our areas of expertise where we can support you.\nOur approach is based on collaboration through tailoring our products and services to the needs of the user and humanitarian context. We can deliver support from immediate short term tasks through to long term in depth projects and programme level support. Please click on a link below for more detail on what support we provide. Fill out one of the request forms and our team will be in contact to discuss within the next 24hours.\n<a href=\"https://mapaction.org/privacy/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Privacy Notice</a>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Centre","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Centre","sharedPortalName":"Help Centre","announcementMessage":"MapAction is a charity that helps humanitarian teams around the world use, analyse and manage data and visual information - often in the form of maps - to help them make good decisions as quickly as possible. The options below show our areas of expertise where we can support you.\n\nOur approach is based on collaboration through tailoring our products and services to the needs of the user and humanitarian context. 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You can raise a request for Malawi - TC Freddy 2023 using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/103","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"93","key":"mtapvm","name":"mapaction-toolbox-arcgis-pro-v3-migration","description":"Welcome! You can raise a request for mapaction-toolbox-arcgis-pro-v3-migration using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/93","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"84","key":"next","name":"Next Emergency","description":"Welcome! You can raise a request for Next Emergency using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/84","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"83","key":"caf","name":"Complaints and Feedback","description":"Welcome! You can raise a request for Complaints and Feedback using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/83","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"79","key":"nebu","name":"Next Emergency - Back-up","description":"Welcome! You can raise a request for Next Emergency - Back-up using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/79","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"74","key":"ne","name":"Next Emergency","description":"Welcome! You can raise a request for Next Emergency using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/74","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"73","key":"sur2022","name":"Suriname Flooding 2022","description":"Welcome! You can raise a request for Suriname Flooding 2022 using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/73","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"66","key":"myan","name":"Myanmar","description":"Welcome! You can raise a request for Myanmar using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/66","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"64","key":"rom","name":"Romania - Ukraine Support","description":"Welcome! You can raise a request for Romania - Ukraine Support using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/64","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"6","key":"train","name":"Training","description":"Request training or training-related resources (including videos, documentation, data).","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/6","isFeatured":true,"rank":2,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"5","key":"data","name":"Data","description":"Request data sets and data-related services.","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/5","isFeatured":true,"rank":3,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"3","key":"ext","name":"COVID-19 Global Hub","description":"Request MapAction products and services related to COVID-19.","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","isFeatured":true,"rank":4,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"1","key":"gsd","name":"Mapping","description":"Request mapping services from our team.","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/8","isFeatured":true,"rank":0,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false}],"sortBy":"POPULARITY","limit":15,"total":20,"isPortalHidingEnabled":true}}